Return & Exchange Policy

At everydayjeweler.com, we want you to love your purchase. If you’re not completely satisfied, you may return or exchange your item within 30 days of delivery.

Returns

  • Eligible items must be unworn, undamaged, and in their original packaging.
  • Returns are subject to approval upon inspection.
  • Original shipping fees are non-refundable.

Exchanges

  • Exchanges are available for items of equal or greater value.
  • If the new item costs more, you’ll pay the difference.

How to Initiate a Return or Exchange

  1. Log in to your account and go to your order history.
  2. Select the item(s) you wish to return or exchange.
  3. Follow the prompts to generate a return label.
  4. Ship your return within 14 days of initiating the request.

Refunds

  • Refunds are processed within 5-7 business days after we receive and approve your return.
  • Your refund will be issued to the original payment method.

Non-Returnable Items

The following items cannot be returned or exchanged:

  • Final Sale items
  • Personalized or engraved pieces
  • Earrings (for hygiene reasons)

Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 7 days of delivery for assistance.

For any questions, please refer to our FAQ section or reach out to our customer service team.